Privacy Policy

1. Who We Are

Titan Workwear (“we”, “us”, “our”) is a trading name of Titan Group, an Irish-based supplier of custom workwear, uniforms, and branded garments. Our registered address is Unit 3, Eastway Business Park, Ballysimon Road, Limerick, Ireland.

If you have any questions about this policy or your personal data, you can contact us at:

• Email: [email protected]
• Phone: +353 61 294795

2. What Data We Collect

We may collect the following personal information when you use our website or contact us:

• Contact details — name, email address, phone number, company name
• Enquiry details — product interests, quantities, branding requirements, and messages submitted through our forms
• Account details — email and password if you create an account on our admin portal
• Technical data — IP address, browser type, pages visited, and access times (collected automatically via server logs)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries, quote requests, and catalogue requests
• To provide and manage our workwear services
• To communicate with you about your orders or account
• To improve our website and services
• To comply with legal obligations

We process your data on the basis of legitimate interest (responding to business enquiries), contractual necessity (fulfilling orders), and consent (where you voluntarily submit a form).

4. How We Store and Protect Your Data

Your data is stored securely on encrypted servers. We use industry-standard security measures including HTTPS encryption, secure authentication, and access controls to protect your personal information.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months.

5. Sharing Your Data

We do not sell your personal data to third parties. We may share your data with:

• Service providers — hosting, email delivery, and IT services that help us operate our website
• Legal authorities — if required by law or to protect our legal rights

All third-party service providers are contractually required to protect your data and process it only on our instructions.

6. Cookies

Our website uses essential cookies that are necessary for the website to function (e.g., session cookies for logged-in users). We do not currently use third-party analytics or advertising cookies.

If we introduce analytics or marketing cookies in the future, we will update this policy and provide you with the ability to manage your cookie preferences.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data (“right to be forgotten”)
• Right to restriction — request that we limit processing of your data
• Right to data portability — request your data in a portable format
• Right to object — object to processing of your data for certain purposes

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Protection Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

• Website: www.dataprotection.ie
• Phone: +353 (0)761 104 800

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.